Shipping policy
Shipping Policy
Last updated: October 8, 2026
1. Order Processing and Delivery Times
Bellsmont aims to process and dispatch orders within 1–3 business days after payment confirmation.
The estimated delivery time is up to 15 business days after dispatch. Delivery times may vary depending on the destination, carrier operations, customs procedures, public holidays, and other circumstances beyond our control.
These timeframes are estimates and are not guaranteed.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
2. Shipping Destinations
Bellsmont ships to eligible destinations, subject to availability at checkout. Available shipping options and applicable charges will be displayed before you complete your purchase.
3. Shipping Costs
Shipping costs are calculated automatically at checkout based on the destination, shipping method, and order details.
Any applicable shipping charges will be displayed before payment is completed.
For international orders, customs duties, import taxes, and other fees may be imposed by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout.
4. Delays and Exceptional Circumstances
Delivery may take longer during periods of high demand, promotional events, holidays, severe weather, carrier disruptions, customs inspections, or other exceptional circumstances.
Bellsmont will make reasonable efforts to assist customers with delayed shipments. However, delivery dates may be affected by circumstances outside our direct control.
5. Product Availability
If an item becomes unavailable after an order has been placed, Bellsmont will notify the customer as soon as reasonably possible.
Depending on the circumstances, the customer may choose to wait for the item to become available or cancel the affected order and receive a refund for the unavailable item.
6. Failed Deliveries and Returned Packages
A package may be returned to Bellsmont if the customer fails to collect it within the carrier's required timeframe or provides an incomplete or incorrect delivery address.
Additional shipping charges may apply if a new delivery attempt is required due to information supplied incorrectly by the customer.
If delivery fails again, Bellsmont will review the circumstances and applicable refund eligibility before determining the appropriate resolution.
7. Receiving Your Order
Please inspect your package and its contents upon delivery.
If your package arrives visibly damaged, opened, or incomplete, contact the carrier where appropriate and notify Bellsmont at Support@bellsmont.com as soon as possible, preferably within 48 hours of delivery.
Please include your order number, a description of the issue, and photographs when available.
8. Contact
For shipping questions, tracking assistance, or delivery concerns, contact:
Website: Bellsmont.com